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ABOUT CYBERBACKER

The concept of Cyberbacker originally started and was first implemented in The Good Life Group, a real estate company of our CEO Craig Goodliffe. Craig believes that equal opportunities should be given and great talents can be found from anywhere in the globe.

Cyberbacker was established on January of 2018 with a goal of partnering great individuals to clients who share the same values and characters. We believe that like-minded individuals working towards the same goals or business have the highest capacity of growing. Cyberbacker aims to provide premium and world-class services to their partners. Today, in just a span of almost two years we are now servicing more than 1500 growing, delighted and satisfied clients.

Find Your Perfect
Virtual Support

Highly-skilled Cyberbacker
 

We offer training and on-boarding assistance so your Cyberbackers are equipped to accomplish any tasks required of them.

Full Service Company
 
Cyberbacker is the leading provider of world-class administrative support services from anywhere in the world to anyone in the world.

Get Your Investment's Worth
 
Choose a Cyberbacker that fits your company culture. Say goodbye to huge overheads and recruiting nightmares. We’ll be the one who will assign a super-awesome Cyberbacker to you.

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SERVICES
Choose the perfect Cyberbacker for your business needs.

CYBERBACKER

Running an efficient business takes a lot of time and effort, and our VAs are here to help. From taking customer calls to answering online inquiries, we’ll make sure your clients get the professional support and attention they deserve.

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  • Preparing paperwork

  • Calendar management

  • Scheduling of consultation with clients

  • Updating files

  • Build ongoing task list

  • Oversee administrative task

SOCIAL MEDIA BACKER

Create strategy and content to engage with social media.

Design and create images or video content using different software (Canva, Photoshop, Illustrator)

Ensures brand consistency and authority.

Engages with consumers through messaging, commenting, and other social media engagement methodologies.

LEAD BACKER

Responsible for qualifying incoming leads, prospecting for new leads, and following up with past leads to make them sales ready for the agent.

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Automates processes for lead capture & lead nurturing / lead follow-up, lead database management, and lead conversion optimization.

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AGENT BACKER

Creates, builds, and publishes content for a variety of websites and digital platforms. Manages daily updates through content management systems to keep followers and the community engaged and prospects up-to-date with schedule and program information relevant to the business.

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  • Managing Real Estate Agent’s email and calendar.

  • Organizing to-do list, sending reminders, and making sure the Real

  • Estate Agents have completed their pending tasks.

  • Listening to Real Estate Agent’s prospecting calls and taking down notes.

  • Sending lead prospecting SMS on behalf of a Real Estate Agent.

  • Doing outbound calls/appointment setting.

  • Answering Real Estate Agent’s phone calls.

  • Managing Real Estate Agent’s CRM (KW Command and CINC)

  • Creating Agency Agreements.

  • File management.

  • Managing and updating scoreboards and other trackers.

  • Social media management.

  • Performing various administrative tasks.

LISTING BACKER

Assists with showings, open houses/broker events, schedule inspections, signings, appraisals, and service provider appointments.

 

Listing Paperwork Management

  • Creating listing paperwork/agency agreement and them live on MLS and KWLS.

  • Preparing listing documents (Seller’s Disclosures, Lead-Based Paint Disclosures, HOA documents, etc.)

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Listing Schedule Management

  • Scheduling of open houses

  • Scheduling of showings on listings

  • Scheduling home photoshoot (through website or company photographer)

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Listing Management

  • Managing coming soon and active listings on MLS (status change, price change, update on remarks, etc.)

  • Coordinating offers received on the listing (processing addendum, counter addendum, multiple offer notice, etc.)

  • Update MLS status as needed

  • Requesting HUD/Settlement Statement from Title Company

  • Extract data from sources like ListHub, Zillow, Realtor.com, etc. to create and present weekly seller report

  • Assist with creating BPO/PVO

  • Send pre-listing packages as needed

  • Extract data from sources like ListHub, Zillow, Realtor.com, etc. to create and present weekly seller report

  • Assist with creating BPO/PVO

  • Ensure client is entered in Command/CRM with updated contact info

  • and more

TRANSACTION
BACKER

Assists a real estate agent by performing the administrative duties required during each stage of a transaction from contract to closing

 

  • Prepare offer documents

  • Oversee all aspects of buyer and seller transactions from executed purchase agreement to closing

  • Maintain or create a Transaction checklist or system for smooth transaction management

  • Coordinate inspections, title/escrow, mortgage loan, and appraisal processes

  • Regularly update and maintain communication with clients, agents, title officers, lenders, etc.

  • Send weekly transaction updates to sellers/buyers

  • Submit all necessary documentation to the office broker for file compliance (Smoke Certification included for MA transactions)

  • Complete commission statement or green sheet for DA creation

  • Gather utility and maintenance information from the seller for the buyer side

  • Order Final Readings or Title V

  • Coordinate Smoke Inspection and get Smoke Certificate <

  • Coordinate/schedule moving, final walkthroughs, and closings

  • Create/Apply a post-closing plan for the buyer/seller after the transaction closed

  • Enter all client information into the CRM/database

TESTIMONIALS

Cyberbacker is dedicated to creating a revolutionary company full of talented people. We are passionate about helping our clients achieve success and find their perfect partners in business.

Looking for a specialized Cyberbacker for your business?

Let's discuss your unique Cyberbacker needs for FREE.

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OUR VISION

To become the largest online service company in the world.

OUR MISSION

To provide world-class service from anywhere in the world.

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